Maitland, FL | Full Time Temp to Hire
GENERAL SUMMARY: Under supervision, works all pending information regarding financial assistance determination and seeks resolution within (30) days. Ensures proper written communication is completed for all patient accounts that are presented for Finance Committee review. Reviews patient accounts proposed for transfer to a collection agency and makes recommendations to Manager regarding disposition of accounts. Ensures competency in ongoing training and education for the purposes of ensuring department stays acutely aware of changes. Meets or exceeds upfront collection standards assigned to location of responsibility to protect financial standing of Florida Hospital. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Adheres to Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.
KNOWLEDGE AND SKILLS REQUIRED: • Ability to serve as hospital liaison for patient and family in absence of patient representative• Ability to use discretion when discussing personnel/patient related issues that are confidential in nature• Ability to respond to ever-changing matrix of hospital needs and act accordingly• Typing skills equal to 20 words per minute net• Self-motivator, quick thinker• Proficiency in performance of basic math functions, capability of communicating professionally and effectively in English, both verbally and in writing
EDUCATION AND EXPERIENCE REQUIRED: • Two years experience in Patient Financial Services or work related environment (registration, finance, collections, customer service, medical office, or contract management).
EDUCATION & EXPERIENCE PREFERRED:• High school diploma or GED• One (1) year experience in assisting uninsured patients with community based programs up to including federal, state, and local programs for benefits
If interested please call for immediate consideration 407-203-7339 ask for Whitney.