Customer Service Representative

Fort Worth, TX | TEMP TO HIRE

Post Date: 05/24/2017 Job ID: NM-5472 Industry: Customer Service

POSITION OVERVIEW: Customer service representative will handle customer complaints, process orders, and provide information about the company’s products and services.

RESPONSIBILITIES:

  • Listen and respond to customers’ needs and concerns.
  • Attracts potential customers by answering parts and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves parts or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

IF INTERESTED APPLY ONLINE:   https://system.atwork.com/OnLineApp/  (Select Fort Worth in the drop down for work locations)

MINIMUM REQUIREMENTS:

  • Minimum of 3 years’ experience in customer service.
  • Must have high school diploma. College education
  • Good analytical skills and attention to detail, along with excellent phone etiquette.
  • Proficient with Microsoft Word and Excel.
  • Excellent customer service skills with desire to exceed customer expectations, with a team player attitude for the department.
  • Ability to work independently in a timely manner, making sure job is done correctly the first time.

Positions pay $14 an hour with $1 shift differential....Schedule shifts 12:30pm-9pm

Fort Worth Jobs

We are one of the few companies that effectively navigates both temporary staffing and executive recruitment equally well. The @WORK Search Group in Fort Worth offers comprehensive talent search and acquisition strategies through our Executive Search Division which focuses on mid-level through senior executive recruitment and our Personnel Division which provides contract staffing and temp to perm talent solutions. @WORK has been serving employers and job seekers since 1986. With more than 60+ years of combined HR experience, our offices offer convenient, flexible and efficient staffing solutions to make finding your next candidate or next job less stressful.

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