Office Assistant

Tyler, TX | Full Time

Post Date: 07/18/2017 Industry: Medical Pay Rate: $15-18

@Work Search Group is seeking a motivated, highly energetic, well organized

Office Assistant for a busy Dental office in the Tyler area.

General Purpose

Ensure the efficient running of the dental office in accordance with established procedures and protocols

Job Type: Full-time

Shift: Days Monday - Friday

Rate of Pay: Based on experience, $15-18 hr

Main Job Tasks and Responsibilities

  • respond efficiently to patient and doctor needs and inquiries
  • ensure the delivery of quality dental care to patients
  • resolve patient issues in accordance with company policies and procedures, healthcare regulations and dental board standards
  • manage patient scheduling and direct patient traffic flow
  • present treatment plans to patients
  • organize and present financial arrangements to patients
  • arrange payment schedules with patients
  • oversee the processing of dental claims
  • coordinate with dental insurance companies to ensure claims are paid
  • manage specialist referral process
  • recruit and select office staff to meet operational requirements
  • train, develop and performance manage staff to meet performance standards
  • determine staff schedules and ensure operational standards are met
  • manage employee relations and make certain staff have the necessary resources and support
  • complete administrative functions including bank deposits, revenue posting, staff payroll and invoice processing
  • oversee collections and accounts receivable
  • support marketing and promotion initiatives
  • maintain patient data according to regulations and company policies
  • ensure that records are stored securely and in compliance with privacy and security regulations
  • take responsibility for the appearance and functionality of the office
  • maintain facilities and equipment in accordance with hygiene and safety regulations including OSHA

Education and Experience

  • 3-5 years experience in Management or Supervisory role required
  • 3-5 years experience in Dental and/or Medical office environment required
  • Knowledge of dental terminology
  • Knowledge of dental office procedures
  • Knowledge of accounting and administrative principles and procedures
  • Knowledge of insurance plans and claims processing
  • Knowledge of MS Office

Key Competencies

  • communication skills
  • planning and organizing
  • problem analysis and problem solving skills
  • judgment and decision-making skills
  • integrity
  • team work
  • customer service orientation




Maria Carrillo

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