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Call Center

Tallahassee, FL 32308

Employment Type: Temp to Hire Industry: Healthcare Job Number: LE-000032 Pay Rate: $16-$18 Branch: Tallahassee

Job Description

We are seeking a dedicated and professional Switchboard Operator to join our team. The ideal candidate will be responsible for managing incoming calls, directing them to the appropriate departments, and providing excellent customer service. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The Switchboard Operator will also assist with various administrative tasks as needed.
Responsibilities
Operate multi-line phone systems to receive and direct incoming calls efficiently.
Provide exceptional phone etiquette while communicating with callers.
Assist in dispatching calls to the appropriate personnel or departments.
Perform data entry tasks accurately and maintain organized records.
Handle front desk responsibilities, including greeting visitors and managing inquiries.
Support clerical duties such as filing, photocopying, and maintaining office supplies.
Collaborate with team members to ensure smooth communication flow within the organization.
Utilize multilingual skills to assist non-English speaking callers when necessary.
Skills
Strong administrative skills with a focus on organization and efficiency.
Proficient in dispatching calls and managing phone systems effectively.
Excellent verbal communication skills with a professional demeanor.
Ability to perform data entry tasks with high accuracy.
Experience in clerical work, including familiarity with office procedures.
Multilingual abilities are a plus, enhancing communication with diverse callers.
Demonstrated proficiency in handling front desk operations and customer interactions.
Join our team as a Switchboard Operator where you will play a crucial role in ensuring effective communication within our organization while providing outstanding service to our clients.
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About Tallahassee, FL

Ready to embark on a career adventure in scenic Tallahassee, Florida? Nestled in the heart of the Sunshine State, Tallahassee boasts a vibrant job market with incredible growth opportunities. Imagine being part of a community that blends southern charm with rich history, surrounded by the stunning beauty of Wakulla Springs State Park and the captivating performances at the Goodwood Museum and Gardens. Indulge in the area's renowned cuisine, explore the stunning exhibits at the LeMoyne Center for the Visual Arts, or cheer on the Florida State University Seminoles at Doak Campbell Stadium. Discover your next career move amidst the enchanting allure of Tallahassee!