Customer Service Representative

Bothell, WA

Posted: 09/04/2018 Employment Type: Full Time - Possible Direct Hire Industry: ADMINISTRATIVE ASSISTANT Job Number: AOBO104 Pay Rate: Up to $18 Branch: Bothell Division:

Do you have experience working in a call center and would you like to work for a company that offers employee incentives?  

Working in this call center you responsibilities include:

  • Serves patients over the phone with reordering diabetes testing supplies and related products
  • Maintains high call volume per day (100+ combined inbound and outbound calls per day)
  • Required to ship an amount of product to patients greater than or equal to the set monthly goal (department and individual goals are communicated daily)
  • Maintains accurate and detailed records in company database
  • Adapts quickly to frequent process changes and improvements
  • Attends all team and weekly company meetings as preferred
  • Perform any additional responsibilities or special projects as required
  • Duties and responsibilities may be subject to change based upon the needs of the department

 

  • High school diploma or GED required
  • 1-2 year(s) work experience in a customer service call center preferred
  • Computer proficiency in MS Word, Excel, and Outlook preferred
  • Excellent customer service skills, including phone and inter personal skills
  • Typing accuracy of 35 wpm minimum
  • Clear diction and knowledge of the English language, both written and verbal
  • Work history of excellent attendance and punctuality

Alexander Olson

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