Our client is the largest third party logistics company based in the Northwest. They ve been in business
for the last fifty years Nationwide and internationally.
Responsibilities
● Coordinating the movement of cargo per customers requests based upon export bookings and
import documentation in a thorough, timely and accurate manner.
● Coordinating the release of empty containers and import loads between steamship lines,
dispatch and operations.
● This includes contacting the steamship lines for equipment release and location, first availability
and delivery dates, vessel c/offs and appropriate terminal for return of the loaded containers
● This can also include the coordination of inbound rail moves with customers, operations and the
various rail operators, as well as assisting in resolving problems customers may incur with the
various rail and steamship lines
● Maintaining and updating customer databases promptly and accurately utilizing companies
master database, Excel, Office 365 data bases, Picasa, etc.
● Coordinating inspections with government entities when necessary or when requested
● Updating and maintaining current, accurate inventory records whenever applicable or requested
● Timely communication with customers, vendors and co-workers to: schedule inbound carriers;
communication with dispatch regarding upcoming volumes and equipment needs; Coordinate
the work schedule with operations; completion of work orders; accurate final load reports sent
to customers in a timely and prompt manner
● Providing rate quotes to current and prospective customers
● Accurate and complete billing of completed work orders, to include all applicable charges based
on tariff or contractual rates
● Follow up with delinquent accounts when requested to assist in resolving late payments, short
pays, etc. And advising managers for further follow-up if issues are not resolved
Skills
● Excellent Computer knowledge, Supervision silks
● Customer Service Oriented, Experience with invoices, quoting and calculating tarifs
● High School Diploma
