Front Office Manager
Columbia, SC 29201 | TEMP TO HIRE
Provides operations functions in one or all of the following areas within a Legal office/environment: This position reports directly to the Site Manager.
JOB DUTIES AND RESPONSIBILITIES
Handle highly sensitive and confidential documents that may be time sensitive
Manages employee personnel at the Front Desk
Provide upmost in quality work due to the sensitive nature of documents and projects that are required in a legal environment
Operate high volume scanners.
Operate image handling software
Operate MS Office and Email systems
Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.
Maintains records for management reports and inventories of supplies needed.
Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
Calculates charges for jobs performed and maintains some billing logs.
Responds to and coordinates all service calls required by customer.
May perform filing duties in conjunction with specific customer requests.
Answers customer questions regarding status or feasibility of job requests.
Ensures upkeep of convenience copier areas by keeping neat and well stocked.
Performs duties related to the shipping and/or receiving of materials.
Uses all copier equipment, calculator, fax machine, postage meter and some PC.
Performs filing duties, which may include 'purging' and archiving old documents.
Performs duties of scanning, file conversion and file naming
Perform file formatting for printing/Excel files
Responsible for interacting and providing professional level support to users at various levels, including: legal secretaries, project managers, paralegals, associates and partners
Perform quality accurate jobs/projects that may require tight deadlines and potentially under high pressure
Performs other duties as assigned.
QUALIFICATIONS (Education, Experience, and Certifications)
Requires high school diploma, GED, or equivalent work experience.
Complete training within 90 days of hire and maintain any new training requirements
Minimum of 1 year of experience in the Legal Industry is strongly desired
Ability to provide an EXCELLENT customer experience, utilizing strong customer service, personal and communication skills
May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh policy.
Demonstrated competency in basic computer skills including proficiency in MS Office Suite.
You can apply directly on our website: atwork.com/Columbia or email Michael Miller directly at: firstname.lastname@example.org