Hotel Front Desk

Northville, MI 48167 | Hotel and Motel

Post Date: 07/20/2018 Job ID: 000900 Industry: Hospitality Branch: Pay Rate: 10.00/hour

Holiday Inn is looking for a front desk agent. No experience necessary, strong customer service ability and willingness to learn!

Job Title:Front Desk Clerk

Location: Northville

Hours: This position will be required to be trained to work all 3 shifts which run 7a-3p 3p-11p and 11p-7a so that you are fully cross trained in all day parts. This position does require weekend availability.

Starting Pay:10.00 per hour

Applicant must have strong interpersonal and administrative skills.

Key Requirements:

  • Successful history as a front desk agent or related hospitality experience
  • Must have a flexible work schedule
  • Must be willing to work weekends
  • Flexible schedule
  • Task-driven individual
  • Ability to work afternoon and overnight shifts.

Responsibilities:

  • Register & process guests and their assigned rooms
  • Accommodate guest requests
  • Communicating with hotel staff on the status of guest rooms
  • Up Selling guest rooms and promoting hotel services
  • Handling cash payments
  • Maintain a clean and neat front desk area

The preferred candidate will:

  • Have some experience in a hospitality environment in a similar role.
  • Have strong attention to detail. Be organized and efficient. Be Safety-minded. Behave in a courteous, friendly manner. Be a strong team player focused on customer service. Work productively with little supervision.

Job Type: Full-time

Salary: $10.00 /hour


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