Junior Service Technician

Miami, FL 33178

Posted: 08/30/2018 Employment Type: Full Time Temp to Hire Industry: Manufacturing - Warehouse Job Number: STPVE Pay Rate: $11.00- $14.00 Branch: Division:

We are looking for a self-starter Field service technician for our client in Medley, Florida  to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

 

Responsibilities and Duties

The Elevator Apprentice must possess at least one of the following:

  • Provide service and customer support during field visits or dispatches
  • Tie workflow to schedule
  • Manage all on site installation, repair, maintenance and test tasks
  • Diagnose errors or technical problems and determine proper solutions
  • Produce timely and detailed service reports
  • Document processes
  • Operate vehicle in a safely manner and use field automation systems
  • Follow all company’s filed procedures and protocols
  • Cooperate with technical team and share information across the organisation
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Build positive relationships with customers

Qualifications and Skills

The Elevator Apprentice should:

  • Understand lean manufacturing principles and process troubleshooting skills
  • Have strong knowledge of process capabilities, being able to compare the process specification to the process output and determine statistically if the process can meet the customer’s specification.
  • Be open to learning new techniques and protocols
  • Proven field service experience
  • Ability to troubleshoot, test, repair and service technical equipment
  • English literacy
  • Familiarity with mobile tools and applications
  • Technical degree or certification

 

Job Type: Full-time

Salary: $11.00 to $14.00 /hour

Sunamy Alvarez

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