Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Collect data using a cell phone to record data after the mystery shop has been performed.
* Comfortable driving long and short distances.
High school diploma, GED, or relevant work experience
Prior experience using digital technology, ie cell phone.
Enthusiastic and personable, with the ability to adapt and thrive in constant change
Bi-lingual in English and another language a plus but not required
OTHER REQUIREMENTS (SKILLS, ABILITIES, CHARACTERISTICS):
* Current Driver's License
* Clean Driving Record
Exceptional listening skills and attention to detail
Able to think, reason and react quickly in order to formulate solutions and provide personalized
Able to consistently deal with stressful situations, and remain calm under pressure
Courtesy, tact, and diplomacy are essential elements of the job. Must be capable of dealing calmly and professionally with different personalities or individuals from diverse cultures
Superior verbal and writing communication skills.
* Must have the ability to converse intelligently, clearly and understandably when performing the mystery shop. This requires a pleasant and professional tone and demeanor, good speaking articulation, rate of speed, and ability to be clear and concise.
Able to work independently, with minimum supervision, in a fast-paced environment
Able to quickly gain knowledge and understanding of survey instruments.
Strong organizational skills that enable multiple tasks to be balanced
Independent decision-making ability within defined guidelines
Adapts quickly to change and remains flexible
Able to maintain positive team spirit and communication.