Work Order Clerk

Altamonte Springs, HI | Full Time

Post Date: 05/11/2018 Job ID: 0037 Industry: Repair Service Branch: Orlando, FL Pay Rate: $12-$14 hourly

AtWork Personnel Services is currently looking for an experienced Work Order Representative. This is a full time position that offers potential for growth. If you are looking for a position with a great company please apply today!!

The Work Order Support Rep creates work orders to document repair history by utilizing invoices and Field Service Reports. Creates equipment records and establishes maintenance programs based on equipment standards. Also validates invoices to ensure accurate payments. Ensures that all A/C repair calls are dispatched to the appropriate vendor and documents repairs appropriately. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Duties:

Creates work orders from invoices and Field Service Report. Enters labor, parts, and equipment information to properly document repair history

• Processes monthly invoices for reimbursement into Microsoft Access within deadline

• Creates new equipment records and sets up maintenance program based on equipment standards

• Validates invoices for payment by verifying labor rates against vendor database or quotes

• Responsible for scheduling and dispatching A/C repairs. Works closely with vendors to ensure repairs are completed in a timely manner

• Ensures that all A/C PM work requests are completed and closed to meet compliance requirements

• Documents A/C PM and repairs on database

Requirements:

Able to pass a drug screen and background check

• Type 20 WPM
• Organizational Skills
• Basic Computer Skills: Microsoft Word, Excel, Outlook, Access
• Ability to read and interpret service contract

KNOWLEDGE AND SKILLS PREFERRED:
• Working knowledge of Archibus

EDUCATION AND EXPERIENCE REQUIRED:
• Minimum of 6 months customer service experience

EDUCATION AND EXPERIENCE PREFERRED:
• Associate’s Degree in Business or Related Field
• Prior scheduling, dispatching and/or office experience

Schedule:

Monday-Friday

8AM-4PM


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