Account Manager

Lawrenceville, GA 30046

Posted: 04/05/2019 Industry: Manufacturing Job Number: 514-71 Pay Rate: $15.00-$16.00 Branch: Hoschton, GA Division:

ACCOUNT MANAGER

Develops, manages, and supports the sales activities for defined national account customer(s). This position works closely with logistics, operation and the sales team.

 

Job Duties/Responsibilities:

  • Cultivates close working relationships with National Account key personnel at all levels.
  • Providing customer service to include problem solving, documentation, phone calls, responding to inquiries, and resolving customer issues
  • Liaison between sales and customers
  • Process orders received from customers or sales to include verification of pricing, promotions, and inventory
  • Quickly initiates required action in response to customer service requests and/or order changes
  • Sending order acknowledgements
  • Creating Bill Of Ladings to arrange shipments and coordination with logistics team
  • Freight Tracking for shipped orders
  • Sending out customer invoices
  • Monitoring customer accounts to include updating lead times, order tracking, and tracking sales targets
  • Provides reports and data to sales team
  • Additional projects and duties as needed by management

Skills/Qualifications:

  • Bachelor’s degree or equivalent work experience required
  • AS400 Experience Preferred, ERP Systems a plus
  • CRM Experience a plus
  • Strong customer service orientation, accuracy, attention to detail, quick to learner, and a sense of urgency
  • Proficient in Outlook and Excel
  • Good written and verbal English communications skills.
  • Bi-lingual English/Spanish a plus
  • 1-3 years of previous customer service, sales support, account management, or sales experience preferred.
  • Ability to work independently and as a team
  • Hospitality industry experience a plus
  • Graphic Design experience a plus.


Excellent benefits, Fulltime position, Established company, Great environment, Location is in Lawrenceville, Ga., Pay is $15.00 - $16.00 per hour,
 

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