Client Services Specialist - Binlingual

Vista, CA

Posted: 10/25/2018 Industry: Finance Job Number: ST10.15.18 Pay Rate: $14-$16 Branch: Carlsbad, CA Division:

Are you motivated and like to help people over the phone?  Would you like to use your great communication skills and assist customers?  

An A+ rated financial company is for is looking for a motivated individual with great communication and bilingual skills for our Client Services Department.  

Primary Responsibilities

  • Receives and responds to customer inquiries by phone and email
  • Assists with ACH setups and cancellations
  • Processing payments, adjustments and credits
  • Process mail correspondence
  • Assisting customers with logging onto the payment portal
  • Calculating loan payments

 

 

Requirements:

  • Must have great communication skills and enjoy helping people
  • Minimum 1 year of customer service and/or call center experience taking inbound calls from customers
  • Experience in banking, loans or mortgage a plus
  • Answers customer questions and provide appropriate solutions
  • Good computer skills
  • Ability to learn quickly and multitask
  • Punctuality and good attendance are a must
  • Able to adjust work schedule for coverage and work overtime
  • Bilingual in Spanish a must

 

Sharon Taylor

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.