Wilmington, DE 19808
• This position focuses on collecting payments and general customer service
• Candidate will be required to contact clients who defaulted on their accounts, in order to get them current
• Basic math skills to calculate payments and late fees
• Basic skip tracing duties to find contact information for accounts
• Finding new collection strategies are a key component of this position.
• Explain loan terms, repayment process, and ways to manage account.
• Excellent customer service skills and ability to maintain client confidentiality
• Must pass a drug and background screen
• $14/hr plus commission