Customer Service Agent
Carlsbad, CA 92008
Apply now for an immediate interview.
Call center based in Carlsbad is looking to hire call center representatives to receive high volume inbound calls regarding orders/re-orders, documentation and order status.
Serves patients over the phone with initial orders, reorders and order status
• Provides excellent customer service while obtaining patient demographics
• Assist customers with orders and order status
• Manage 100+ calls per day
• Manages average of 150+ patient accounts per month
• Must have stable job history
• Punctual and excellent attendance
• Exceptional customer service skills with 1-2 years' experience in a call center or office environment (Call center experience preferred)
• Attention to detail
• Computer proficiency
• 35+ WPM typing
• Empathic and a great listening skills