Customer Service/Call Center Representative

Buford, GA 30519

Posted: 03/15/2019 Employment Type: TEMP TO HIRE Industry: Call Center Job Number: 514-60 Pay Rate: $12.00 - $14.00 Branch: Hoschton, GA Division: Professional

Customer Service Representative/Call Center

The Customer Service Representative position requires a highly motivated, high energy and outgoing individual with excellent communication skills with the ability to provide excellent customer service via e-chat, email and telephone to our customers.   

Required Skills:
    -    Must have excellent phone etiquette
    -    Must have Microsoft Office experience ( Word, Excel, PowerPoint, and Outlook)
    -    Must have SAP experience and knowledge
    -    Must have strong data entry skills and internet research skills
    -    Must have strong customer service skills and the ability to escalate to the next level to satisfy the customer requests as needed
    -    Must be detailed oriented
    -    Must be able to read and understand all trouble shooting guides for the equipment we make and service
    -    Must be able to work in a fast paced and busy environment
    -    Must be customer focused and driven 
    -    Experience working with a team in a professional office environment
    -    1 - 2 years of high volume/high energy customer service experience

This is a fulltime opportunity/Excellent benefits and a great high energy working environment/Monday-Friday 8am-5pm/$12.00 to $14.00 per hour/Location is Buford, Georgia.  

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