Customer Service

Miami, FL

Posted: 01/07/2019 Industry: Logistics Job Number: ASMK Pay Rate: 12.00-14.00 Branch: Division:

Job Description

- Process customer purchase orders, follow up on pending request for a quote, invoicing procedures and follow up on back orders, all orders are received via email, fax, or over the phone. Respond in a timely manner all Customer inquiries

- Will be responsible in handling several customer accounts, organizing, and provide all customer related support when asked.

- Communicate between departments in order to work accordingly to the company rules and customer interests.

- Detail search a specific item in a specific diagram the part that the customer is looking for and sometimes physically verify in our warehouse the specifications of a certain part.

- General Clerk Work such as filing documents, verifying customer credit situation, organizing customer files, folders, Credit Memos, Debit Memos, sending promo flyers, offers, additional orders.

- Manage multiple tasks simultaneously and meet deadlines; to work in a fast, ever changing environment, and excellent time management ability.

- Develops and implements new processes and procedures when necessary.

- Strong organizational skills; attention to detail

- Must be able to work overtime when necessary and participate in physical inventory.

- Performs related duties as assigned.

- Microsoft Word, Excel and Outlook

- Ability to communicate effectively both orally and in writing both English and Spanish

Schedule: 8am-4:30pm

**MUST BE BILINGUAL: English/ Spanish

Location: Medley, 33178

Job Type: Full-time

Salary: $12.00 to $14.00 /hour

Sunamy Alvarez

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