Field Service Technician

Columbia, SC 29223

Posted: 03/29/2019 Employment Type: Direct Hire Industry: Maintenance and Repair Pay Rate: DOE Branch: Columbia, SC Division: Commercial

Field Service Technician:

 

Looking to hire a Field Service Technician to service and manage our client’s printer fleet in Columbia, SC and surrounding areas. Ideal candidate must be able to tear down equipment when required and put back together in a pressured environment. Candidate must have excellent time management skills along with a high level of customer service. Be able to install local and network printers and MFP’s following procedures that’s in place. Understands networking. Looking for someone that is self-motivated.

Job Responsibilities:

 

Provide hands on technical support on single function laser printers, multi-functions, scanners, and thermal printers (HP, Lexmark, Dell, Zebra, Fujitsu etc…)

Respond to service requests and updates with detailed information within a reasonable time frame

Install printers and MFPs

Document and update printer moves, installations, and replacements

Toner installations when alerted

Obtain online certifications is expected

Interact with clients, vendors, and teammates in a professional manner

Service paperwork submitted when needed

Able to manage car stock/ inventory

Escalate any issues in a timely manner

Required to be able to lift/ move at least 30 pounds

Job Requirements:

 

Clean driving record

High school Diploma

CompTia A+ or CompTia Network + Certification

Excellent/ strong customer service skills

Computer skills

Great troubleshooting skills

Stephanie Becker

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