Reservationist and Marketing agent

Indio, CA 92201

Posted: 09/17/2019 Job Number: CRHBS0004PD Pay Rate: $17.00 - $18.00 Branch: PALM DESERT, CA Division:
Local Luxurious, high end vacation rental company with 25 properties in the valley is looking for a strong, Reservationist/ Marketing Agent. This person must be professional and friendly and be able to perform the following duties.
Coordinate and Manage Guest Post Stay Reservation Items
• Security Deposits, Guest Damage, Guest Items Left Behind and Other Trip-Related Items
Guest Retention
• Retention Correspondence Triggers
• Loyalty Discounts
• Special Welcome Packages for Repeat Guests
Guest Reviews
• Strategize ways to generate 5-star reviews after every guest stay
• Distribute guest reviews across various listing channels
• Implement guest rewards program for reviews
Social Media/Marketing
• Mailchimp, Instagram, Facebook, Company Website, Yelp, Google Business
• Airbnb, HomeAway, VRBO and other primary listing channels

Bernadette Scott

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